Every dashboard eventually becomes a to-do list
If a chart doesn't change what someone does on Tuesday, it's decoration. Most dashboards are a gallery.
Keep reading
Write the press release, then delete half of it
Working backwards works. Working backwards and then editing works better.
The best onboarding is a good default
Every tooltip tour I've shipped was an apology for a default we didn't have the nerve to choose. Pick the default. Let people change it later.